Contact LegalTemplates Customer Service
How to Reach a Person at LegalTemplates
Toll-Free Number:
-
1-855-335-9779
LegalTemplates Emails:
LegalTemplates Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular LegalTemplates Phone Number | 1 (855) 335-9779 |
| Average Hold Time | From 3 to 5 minutes |
| Average Calls duration | 1 minute |
| Most Popular LegalTemplates Email Address | support@legaltemplates.net |
| Issue Resolution Rate | Low (1% reported full resolution) |
| LegalTemplates Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
| Prepare before the call to LegalTemplates | First and last name |
Contact Information
LegalTemplates Website:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9 AM - 7 PM EDT
Other Locations:
717 Green Valley Rd Suite 200,
Greensboro, NC 27408 United States
The Grange Barn, Pikes End,
Pinner, Middlesex, HA5 2EX, United Kingdom
Mailing Address:
Attn: Copyright Agent
10929 Wickshire Way
North Bethesda, MD 20852
Summary of LegalTemplates Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LegalTemplates?
Activation/ Cancellation Question:
- “Cancell subscription”
- “Cancel trial membership”
- “To cancel”
Payments and Charges Question:
- “Charge not authorized.”
- “I need a pending payment canceled”
- “Issue with payment”
Refund Question:
- “Refund”
- “They wont refund my money on an unauthorized charge”
- “Refund and cancellation asap”
Account Question:
- “Account keeps charging”
- “Account charge”
- “Not sure what this membership is for”
Request for Information Question:
- “Information”
- “Need to speak to a human”
- “Need to speak to a agent chat bot stuff does not work for me need a human”
Cards Question:
- “Identity theft money taken off my card”
- “Card”
Product/ Service Question:
- “Complaint”
- “Problem with subscription”
Website/ Application Question:
- “Site problems”
- “Never heard of this site and need to br refunded and any subscription canceledd”
Return/ Replace Question:
- “Changed me for no reason”
- “The lease will not keep the correct dates I keep entering”
Shipping and Delivery Question:
- “Order issue”
Other Question:
- “Furd”
- “Discontinue”
- “Reimbursing”
Compare LegalTemplates Customer Service To
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